Common Issues
Use this page when something is not working the way you expected and you want the fastest fix.
Common Issues And Quick Fixes
Connection Problems
- Reconnect the channel if the account looks stale or disconnected.
- Check whether the service asked you to sign in again.
Missing Data
- Refresh the page after giving the provider a little time to report.
- Confirm you are looking at the right date range.
Publishing Problems
- Check that the channel is still linked.
- Make sure the content you are trying to send is still valid.
Workflow Delays
- If a scheduled task is late, confirm the timezone and queue settings.
- Look for a recent change to the workflow or connection first.
How To Use This Page
- Match the problem you are seeing with the closest section.
- Try the quick fix before making bigger changes.
- If the issue stays the same, move to support and escalation.